Terms & Conditions

Welcome to Vyaga, a premium Indian ethnic wear brand owned and operated by SIOROA FASHION PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

By accessing or using our website (“Website”), you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our Website or placing an order.

Vyaga reserves the right to amend, revise, or update these Terms & Conditions and the Privacy Policy at any time, at its sole discretion. Any changes will be effective immediately upon posting on this website. Your continued use of the website following such updates shall constitute your acknowledgment and acceptance of the revised Terms.

If you do not agree with these Terms, please do not use this Website.

1. Eligibility 

By using this Website, you represent and warrant that:

You are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian.

You are legally capable of entering into a binding contract under applicable Indian laws.

All information provided by you is accurate, complete, and up to date.

2. Products and Services Provided 

Through this website, Vyaga grants users access to browse and purchase fashion and apparel products. All products and services are subject to availability at the time of purchase. Vyaga reserves the absolute right to modify, suspend, or discontinue any product, service, or offering at its sole discretion, without prior notice.

3. Account Registration 

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate and current information.
• Maintain confidentiality of your login credentials.
• Accept responsibility for all activities under your account.
• Vyaga reserves the right to suspend or terminate accounts found to contain false or misleading information.

4. Privacy Policy 

By accessing and using this website, you acknowledge and agree to be bound by our Privacy Policy, which outlines the manner in which we collect, use, disclose, and protect your personal information. We are committed to maintaining the confidentiality, integrity, and security of your personal data at all times.

5. Products and Pricing 

5.1 Product Description

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

Slight variations in color may occur due to screen resolution and lighting.

Handcrafted or handloom products may have minor irregularities, which are natural characteristics and not defects.

5.2 Pricing

• All prices are listed in Indian Rupees (INR).
• Prices are inclusive/exclusive of applicable taxes as specified.
• We reserve the right to change prices without prior notice.
• In case of pricing errors, we reserve the right to cancel the order and issue a refund.

6. Orders & Acceptance 

• An order placed on our Website constitutes an offer to purchase.
• Order confirmation email does not signify final acceptance.
• We reserve the right to cancel or refuse any order due to:
• Product unavailability
• Payment issues
• Suspected fraudulent transactions
• Incorrect pricing
• Cancellation requests must be made by You within 24 hours of placing an order. Requests received after this period will not be accepted. Once an order has been processed or dispatched, it cannot be cancelled.
• If an order is cancelled after payment, the amount will be refunded as per our Refund Policy.

7. Payment Terms

• We accept payments through secure and authorized payment gateways.
• Vyaga shall not be liable for any:
• Payment failures
• Bank authorization issues
• Transaction declines
• Refund timelines depend on your payment method and banking partner.
• We accept payments through credit cards, debit cards, and Cash on Delivery (COD), subject to availability in select locations. By placing an order, you agree to provide accurate, complete, and valid payment information. Vyaga shall not be liable for any unauthorized or fraudulent use of payment methods, and responsibility for such transactions shall rest solely with the user.
  

8. Shipping and Delivery 

• Orders are typically processed within 1 business day.
• Delivery usually occurs within 3–7 working days, depending on location.
• Free shipping is offered across India (if applicable).
• In case of rescheduled or reattempted deliveries, customers may directly coordinate with the courier partner.
• Vyaga shall not be responsible for delays caused by:
• Courier disruptions
• Natural calamities
• Government restrictions
• Incorrect address provided by customer

9. Returns, Exchanges and Refunds 

• Returns and exchanges are governed by our Return & Exchange Policy available on the Website.
• Key conditions may include:
• Product must be unused and in original packaging.
• Request must be raised within specified timeline.
• Delivery charges are non-refundable.
• If the requested exchange size is unavailable, customers may select another available style by paying the price difference, if applicable.
• Refund timelines vary based on payment method and banking partner.

10. Intellectual Property Rights

All content on this Website including but not limited to:

• Logos
• Brand name "Vyaga"
• Designs
• Images
• Product photography
• Graphics
• Text content
• are the exclusive property of SIOROA FASHION PRIVATE LIMITED and protected under applicable intellectual property laws.
• Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
• Fraud Detection & Prevention
• Vyaga takes fraud prevention seriously and actively monitors all transactions for suspicious activity. Any fraudulent conduct, including the creation of multiple accounts or unauthorized use of payment methods, may result in immediate suspension or termination of the account and may lead to appropriate legal action.

11 User Conduct 

You agree not to:

• Use the Website for unlawful purposes.
• Post false, defamatory, or misleading information.
• Attempt to hack, disrupt, or compromise Website security.
• Use automated systems or bots to extract data.
• Violation may result in legal action and termination of access.

12. Limitation of Liability 

To the Fullest Extent Permitted by law , Vyaga and its affiliates,  Employees, Officers , and agents will  not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities.
• Delays or service interruptions beyond our control.
• Our maximum liability shall not exceed the total amount paid for the product in dispute.
• All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. regarding the accuracy, quality, or suitability of any product for a particular purpose, Any warranty claims must be addressed directly with the manufacturer or supplier.

Website availability:

While Vyaga endeavors to ensure uninterrupted access to the Website, there may be occasions when the Website is temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. Vyaga shall not be held liable for any interruptions, delays, or damages arising from such temporary unavailability.

We do not guarantee uninterrupted or error-free operation of the Website.

13. Force Majeure

Vyaga shall not be liable for failure or delay in performance caused by events beyond reasonable control including but not limited to natural disasters, strikes, government regulations, pandemics, or supply chain disruptions.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

15. Governing law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Hyderabad, Telangana], unless otherwise required by 

16. Contact Information 

For any questions regarding these Terms & Conditions, please contact:

Vyaga
Owned by: SIOROA FASHION PRIVATE LIMITED
Email: info@vyaga.com
Phone:  7036668811
Registered Address:   5/497, izzathnagar, Near Hitech City,kondapur, Serilingampally,K.V Rangareddy-500084, Telangana,